Configure the notification settings to receive email notifications of signing events that occur during Livesign electronic signing.
This function is available for the Forms Admin Users in your organisation. Admin users can set this up for themselves and any other users in the organisation.
An Admin user can get to the notification settings by clicking on their Profile Icon in the top right of REISA Forms and select the notifications menu option.
In the Notification Settings screen firstly select the Agent you want to set up the notifications for. For each notification type, all emails entered will receive a notification for that event where the selected Agent is the assigned agent on the form or the form creator.
The notification events available are:
1. Document Viewed
All email addresses entered into this box will receive an email notification when an electronic signing document has been viewed by the signatory.
2. Failed Email and/or SMS Delivery
All email addresses entered into this box will receive an email notification when an electronic signing document has failed to send due to an invalid email or invalid SMS.
3. Document Signing Progress
All email addresses entered into this box will receive an email notification when each signatory signs the electronic signing document.
4. Completed Document Signing
All email addresses entered into this box will receive an email notification when an electronic signing document has been signed by all signatories on the form.
5. Completed Document Signing with Attachment
All email addresses entered into this box will always default into the electronic signing screen box for Recipients of Completed Contract. Email addresses entered into the Recipients of Completed Contract box on the electronic signing screen will receive a notification of a completed form from Livesign and will include a copy of the contract.